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Business Analyst

Austin, Texas · Information Technology
ASSYST is seeking a skilled Business Analyst Level 3 to support our client in Austin, Texas.

Location: Austin, Texas
Job Type: Contract (W2/C2C or 1099)
Position: Hybrid - Onsite

Job Summary
We are seeking an experienced and highly motivated Business Analyst Level 3 to support the transition of the Texas WIC program to a modern EBT system. This role requires deep expertise in business analysis, system evaluation, and stakeholder communication. The analyst will work independently with minimal supervision, leveraging extensive judgment and creativity to recommend strategic system improvements and troubleshoot system challenges.

Key Responsibilities
  1. Lead strategic analysis of business systems and requirements, aligning IT solutions with long-term program goals and documenting solution options, risks, and cost/benefit analyses (e.g., ROI, buy/build).
  2. Serve as liaison between business stakeholders and IT teams (architecture, delivery, sustainment), ensuring clear communication of requirements and priorities.
  3. Perform business process reengineering and support adoption of new technologies through detailed process mapping and workflow optimization.
  4. Gather, document, and validate business and functional requirements by collaborating with internal teams and external vendors; ensure traceability throughout the development lifecycle.
  5. Design and execute User Acceptance Testing (UAT) by preparing test cases, reviewing results, and validating system functionality against requirements.
  6. Troubleshoot and consult on complex system problems, propose effective resolutions, and support change management initiatives across WIC MIS and EBT transition programs.
  7. Develop training materials and conduct training sessions for end-users, ensuring system modules are understood and properly utilized.
  8. Provide in-depth reviews of vendor deliverables, dual participation records, technical documents, and user communications, offering constructive feedback and ensuring alignment with business goals.

Preferred Qualifications
  • 8+ years of business analysis experience in complex IT environments.
  • 5+ years of experience working between business and technical teams.
  • Extensive expertise in User Acceptance Testing (UAT), including test planning, execution, and validation of business solutions.
  • Strong background in data analysis and requirements gathering.
  • Familiarity with public sector or healthcare systems (e.g., WIC, EBT).
  • PMP or other project management certification is a strong plus.
  • Experience using business analysis tools and methodologies.
  • Familiarity with EBT systems or large-scale MIS transitions.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law


 

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